East Coast Gestalt Student handbook

 

 

In the practice of the Tao, everyday something is dropped. Learn what you can, then learn how to leave your learning behind for it can hide from you the ceaseless change in and around you.
                                                                                                                                                                  Lao Tsu

Welcome

I would like to welcome you to the Gestalt community.
This community exists at the local level through the East Coast Gestalt, its trainees and graduates.
It exists Australia wide in the form of GANZ, which hosts conferences, meetings, publications etc.
It also exists world wide - Gestalt training and practitioner organisations exists in most countries.
There are numerous international conferences and trainingÕs held each year, in Australia, Europe and the USA. East Coast Gestalts in Australia host special trainingÕs with guest presenters and there are wide range of very high quality workshops to choose from. The centres in Lismore, Brisbane, Wollongong, and Melbourne all bring trainers out to run specialised programs.
I believe that the development of community amongst Gestalt trainees and graduates at a local level is very important. This tends to happen naturally, and to aid the process I have designed in a number of opportunities where everyone can meet.
This manual is written from me as Director to you as trainee. I have chosen this more direct mode of expression rather than from the more impersonal communication, Ôfrom East Coast Gestalt to The TraineeÕ.
If you are a continuing trainee you will have read this manual before. You are encouraged to re-read it, both to familiarise yourself with the essentials I communicate, as well as update yourself with changes to East Coast Gestalt policy and procedures. You can go directly to a short list of East Coast Gestalt policies on your student webpage.

Training as living

There is nothing with which every man is so afraid as getting to know how enormously much he is capable of doing and becoming.
                                                                                       -Soren Kierkengard
The orientation of this course is training. It is different than a series of personal growth groups. A significant reason for embarking on the training is for professional development, and the eventual ability to work with people in a Gestalt mode in whatever form that may take.
It is essential to keep in mind that ultimately any therapy, Gestalt or otherwise, is successful mainly in due to the nature of the relationship between client and therapist. Skills are important, but is primary is being present, fully, with all of who you are, and being open to all of who the client is. It is about humanity, not clever techniques.
Something else important to point out in these days of accreditation, competency standards, and structured training programs, is that Gestalt is ultimately not something that can be held at arms length. Its not a body of knowledge and practices which you use with clients and then forget about in the rest of your life. Fundamentally it is something you live rather than something you do to people. The more you live it, the more grounded will be your work. What is important is the impact you as a person will have on the client, rather than you as a technician.
In terms of training, this means that the course is not just about reading, practice and attendance at training sessions. It is essentially about putting the concepts into practice in your own life, not as a 24 hour a day therapist to others, but as someone committed to their own growth.

Basics

The first basic expectations is that you will maintain absolute confidentiality in regards to all personal work of others that takes place during training.
Another basic premise is that if there is anything which may significantly interfere with your ability to continue the course, it is essential that you speak with me about it. Likewise, if there are significant issues which arise in relation to the group or the training process which are interfering with your participation, it is important that you address these either in personal therapy, in the group, or with the trainer.

Commitment

Until one is committed, there is hesitancy,
the chance to draw back, always ineffectiveness.
Concerning all acts of initiative (and creation),
there is one elementary truth
the ignorance of which kills countless ideas and splendid plans:
that the moment one definitely commits oneself,
then Providence moves too.
All sorts of things occur to help one
that would never otherwise have occurred.
A whole stream of events issues from this decision,
raising in oneÕs favour all manner of unforeseen incidents
meetings and material assistance,
which no man could have dreamed
would have come his way.
Whatever you can do
Or dream you can,
Begin it.
Boldness has genius, magic
And power in it.
Begin it.
                      - Goethe
 
The most primary requisite you will need in this training program is commitment.
Firstly, commitment to yourself: your own growth and development. And in the context of this, commitment to the training process. This is what will keep you going through the challenges of the learning journey; it is essential that you continue to actively invest yourself throughout the training. No course of study is easy, but particularly one which calls you to confront difficult places in yourself requires a steadiness which will bear you through. The support of friends, family and other trainees is essential; however, most important is the support you give to yourself.
Your commitment is manifested in the way you participate in the group, the amount you actively chew over what you learn, and the extent to which you apply Gestalt principles in your daily life.
You need to be willing to assign sufficient priority to the training. This means that setting aside time to study, read, reflect, and doing your utmost to attend all sessions.
It means considering yourself in for the long haul.
The time factor is very central. You will need to set aside time for:

¯     Training sessions

¯     Study groups

¯     Attending therapy

¯     Reading - readers, texts, and wider reading such as from the Gestalt library.

¯     Assessments - essays, seminar presentations, journal writing, concept maps

¯     Working through the Learning Challenges manual

This is a significant workload, and not something that will be achieved if it is placed lower down your list of priorities. Apart from the first two items, the rest are basically self-directed; this requires a great deal of self-structuring. Some structure is offered in terms of the teaching schedule - you know when topics will be covered in the group so you can prepare for them, and you know when assignments are due. However, the rest is up to you.
To meet this challenge it is essential that you develop a sense of ownership of the learning process; for instance doing what it takes to finish assignments by the deadline, even if that means going through a lot of resistance.
Concurrent with your desire to learn, you are likely to find a certain amount of resistance to the learning process. It is often like hard work, and there are many other things you can find to do which are more pleasant, or at times less painful.
However, unless you deal with your resistance head on by acknowledging it and working with it and through it, you may find that you end up sabotaging yourself; or at the least, get less out of the course than you otherwise might.
In the end it is about making it important for you, to do for you, rather than to Ôplease the teacherÕ or simply because it is a mandated course requirement.
I, as director of training  am committed to providing the highest quality training program. There is always room for improvement, and I am always interested in considering ways to do this. 

Attendance

You are expected to take responsibility for noting dates and times, and making training sessions a very high priority. It may mean you have to miss out on other important events, but unless these are vitally important, you are asked to do so.
It is very much in your own interests to attend all training sessions. Due to the great breadth that must be covered, often very important and core material is presented formally only once during the four years. Thus if you miss that session, it will make it difficult for you to understand the topic sufficiently when it is referred to in subsequent sessions.
The training offered by East Coast Gestalt is a generalist Gestalt training. There are many areas we touch on – for instance in later years we look at Gestalt as related to groups, psychopathology, couples, and addictions. Each of these areas could entail an entire year of post graduate training to become fully skilled. The point here is that to miss one monthÕs session may mean that you do not get the face to face training necessary to have even a basic grounding in the subject.
All sessions are a mixture of theory, skills and practice. If you unavoidably have to miss a session there are several things you can do.

¯     The experiential group component can be made up by attending extra therapy groups (at additional cost) which are available from time to time. The personal development aspect can be made up by additional personal therapy hours (again, at your own expense), which will not replace the group-derived learning, but will increase your competency in the personal arena.

¯     Exercises and skills practice may be done by arranging catch up sessions with other trainees.

¯     In second and third year training there is a great deal of supervised work. Arranging for extra peer supervision sessions can go some way towards keeping up with the learning requirements.

¯     The theory component may have reading materials associated with it that you can catch up on. It is essential for you to follow up with other trainees as to the details of the theory that was covered. This can also be a valuable chance for other trainees to deepen their integration of the topic by relaying it to you.

This catching up process is fully your responsibility. You are expected to follow up in the above ways as soon as possible after a missed session. This is relevant even if you just miss say an evening, as in that time an important component may have been presented. If you miss an entire theory module you will be expected to demonstrate that you have grained sufficient understanding through your catch-up work.
Part of the criteria for admission to each subsequent year is sufficient attendance at training sessions. The aim is 100%, but obviously emergencies may arise which necessitate a trainee being elsewhere. If your attendance falls below 90%, you will need to make up that time by attending other experiential group events at your own expense. You will need to document this.
If you are not going to attend a session, or have to come later or leave early, the procedure is to notify the trainer. It is not a question of asking permission - you are an adult and this learning is for your own benefit. What you do need to do is discuss how you are going to cover the missing session through other means.
It can be quite disconcerting for the group if someone simply doesnÕt show up, so it is important that the trainer is able to let everyone know about absences.
So if you are unable to, or decide not to attend a training session, you are expected to notify the trainer beforehand. If for some reason this occurs at the last minute or on the second day of a session, contact the trainer after hours to notify them. This provides the opportunity for some contact around whatever is happening. Your self-regulation is always supported, and you are also expected to bring to relationship what is happening for you.
If you are at a visiting presenter workshop, and for some reason have to leave early, it is respectful to let the presenter know ahead of time.
Another dimension of attendance is in terms of your commitment to the training; simply showing up is a part of the evidence of your active involvement in the learning process. So if you feel a bit down or tired, and would rather stay in bed or walk on the beach, you are being asked to take responsibility for your resistance and choose to come and bring it whatever you are carrying with you. ÔNot feeling like comingÕ is not enough of a reason to stay away.
Some people find they manifest sickness at the time training is scheduled. It is worth noting if this is the case, and working on it. Scheduling your work and life around the training structure is essential. Attendance is one place not to be organic – if you donÕt feel like coming, come anyway and explore what is happening. If you need a holiday, arrange it around sessions – there is generally one session a month and sufficient space in between.
This is not about forcing yourself in a rigid way, but of choosing to stay in relationship. If you find yourself with an intense experience that makes you want to walk out of the group, you are asked to bring that desire to leave back into relationship with the group. This may be a simple as saying ÔI am overwhelmed right now and need to take a walkÕ. Or it may mean bringing the overwhelm to the attention of the group and then asking for support to deal with it.
The group is like a crucible, allowing very hot things to arise and be dealt with. For this to occur requires a willingness to contain a strong charge within the group, rather than ÔleakingÕ it out, through avoiding attendance, or talking to others outside the group rather than deal with people directly inside.

Compulsory

There are two days in the year which are absolutely compulsory: the mid year and end of year evaluation sessions. Full attendance at these sessions is a core part of the course and is non-negotiable.

Problems and giving up

Sometimes the going gets tough in the group, or the rest of your life becomes intense. The demands of study on your time and energy plus the personal issues which come up in the group may seem too much, and you may feel like withdrawing.
You are strongly encouraged to stay with what is coming up, to work with it in personal therapy and in the group, to talk about it with your trainer, and to discover what it is you need to be able to continue with the training. You need to touch base with the reasons you had for enrolling, the place you see the training taking you, and the resources which you may not be fully utilising. There is a great deal of goodwill towards you as a student from the trainer and other group members, and it is important that you draw on this when times get hard.
If you are thinking about leaving the training for any reason before the end of the training year, it is very important that you talk with me about your concerns first. It is also essential that you also speak with the group. In this way you can have help in exploring possible unconscious reasons for leaving, so that you can identify what is motivating you, before making a firm decision.
People develop close relationships in these groups, so if do you do decide to leave, it is very important for your sake and for the group's that there is enough time for everyone's feelings to be processed. Your commitment to the training includes how you process any desire to leave. Often the greatest work in therapy occurs when things are most difficult in the therapeutic relationship, as it brings out the core humanity of the people involved.

Models of Education

This course operates under a number of models of education. The most obvious is the academic model, in which there are set subjects, authoritative presenters, assessments and semesters. The course is fixed length of time, and the assessment process is formal.
There are some adjustments which have been made in this model. There is some scope for negotiation of the content of assessments. The assessment are not just theory based, but also skill and personally oriented.
Another model which is operational is the Master-apprentice one. In this, learning takes place by watching, and then being watched by a master practitioner. This is the traditional model of education, before the development of mass-schooling.
This operates in the sense that a great deal of the learning which takes place derives from the modelling provided by the trainer. Over the years this is absorbed by the trainee, and then replicated in their own fashion.
Learning can also be understood to take place via experiential learning. Personal work, supervised practice, and the learning challenges manual all operate on this basis.
It may help to understand these, and other levels on which learning takes place. Doing so takes the focus off of Ôgetting it rightÕ, or being able to parrot content back after hearing it once. Learning happens at a much deeper level than we know, and requires as much relaxation as effort, as much observation as participation.

Student Representatives

Each training group elects a student representative who is responsible for representing the students both for GANZ matters and for the East Coast Gestalt.
The representatives also provide feedback and comment regarding all aspects of the course and can provide reports or ask for matters to be addressed,.
Student representatives also act as support for students who have a grievance with faculty or the director. At any point in the program where a student feels aggrieved in relation to matters with other students, faculty members or the director, then as part of the grievance process the student can elect to use the student representative as a support.
Student reps are asked to encourage other students to participate in functions such as the forums, which are basically community events.
The feedback which reps may collect and give to East Coast Gestalt is accepted with interest. Not all suggestions will necessarily be taken on board, but all input is taken seriously. Although East Coast Gestalt may not follow some suggestions as they are presented, it may find other ways to take on board concerns or creative ideas. All areas are open to input, but some decisions - such as the selection of trainers - are the prerogative of East Coast Gestalt.

East Coast Gestalt

East Coast Gestalt adminstration is located at the Lismore campus.

Disability Policy

East Coast Gestalt is committed to supporting individuals with a disability to be able to enjoy full access to employment opportunities and training programs, and encourages them to participate as fully and independently as possible.
If you have special needs, then please ask for the support you require. For instance, someone with dyslexia may need a  different assessment method than essays. 

Privacy Policy

The personal  information of trainees collected by East Coast Gestalt will only be used for administrative related processes.
Trainee contact details will be made available to other trainees, but will not be available to outside inquiries unless the student concerned has given their consent.
Trainees may request to see personal information stored by East Coast Gestalt.
If you have any concerns regarding the management of personal information please inform or contact the Director.

Post Graduate study

This course is designed at a post graduate level. Many of you come from varied backgrounds, and sometimes your qualification or experience is not in the therapy field.
If you find it hard to follow all the discussions in class; if you do not understand a particular word, please ask. If you need something clarified, please request. Do not allow yourself to feel overwhelmed – you are expected to ask for what you need in the learning process so that you can take in what is being taught.

Workplace Harassment

The East Coast Gestalt believes that all staff, clients and students are entitled to enjoy a work and learning environment free of workplace harassment. Workplace harassment includes:

¯     unsolicited approaches, comments or physical contact of a sexual nature

¯     victimisation

¯     bullying

¯     racial vilification

Workplace harassment complaints are dealt with in a strictly confidential manner and are investigated promptly and thoroughly by East Coast Gestalt workplace harassment complaints officer.

Access & Equity

East Coast Gestalt supports equal opportunity in the selection of employees and students and ensures that people are not discriminated against on the basis of sex, pregnancy, race, beliefs, marital status, physical or intellectual disability, homosexuality or age. This means that all employees and students are entitled to equal consideration and respect in their dealings with East Coast Gestalt.

Conflict

Conflict is a natural occurrence in healthy relationships. The Institute encourages the airing of grievances, and works towards the resolution of conflict using the principles of Gestalt therapy.
If you have a grievance or conflict, you are asked to:

¯  take responsibility for developing sufficient self-support and environmental support to work through the process

¯  be mindful of the context in which the conflict has developed, to look for holistic solutions

¯  resist pathologising or scapegoating people or events

¯  be willing to look at your part rather than focusing on change in the other

¯  use the phenomenological method to describe and talk about the grievance:

o   set aside initial biases, prejudices, expectations and assumptions so as to focus on the primary data of the experience
o   describe rather than explain the experience
o   regard all pieces of information related to the experience as having equal value so as to avoid making immediate, misleading judgements

¯  adopt a dialogic stance in the conflict resolution process:

o   engage in the process with a willingness to be open and affected by it, and willing to be responsive to the other
If the issue is a dispute between trainees, it is the responsibility of both trainees to work towards resolution. The Institute will do its best to support the working through of any such conflicts, including some use of group time, but it is the ultimate responsibility of trainees to commit themselves to find a way through if this time is not available.
 
Trainee action
Institute response
Institute action
1. Informally request one or more one to one meetings with the trainee involved
--
Provide a space for such a meeting if requested
2. Formally request (in writing) the Institute provide a staff member to attend a  mediated session
Written response within 7 working days of reception of written request
A meeting will be organised by the staff member as soon as possible for both parties
3. Ask the other trainee to attend more mediation sessions as necessary.
Encourage such joint mediation work to occur
-
4. Both trainees work on the issue in their individual therapy sessions
--
--
A certain amount of support may be provided within a training session if the conflict is between two trainees in the same group. However, this time will be limited, and the trainees will be referred to the above processes.
If the conflict remains stuck at the end of the training year and of concern to the parties and/or the trainer, both trainees may be required to do additional mediation and extra therapy hours as a condition for re-enrolment.

Email

Email is a very efficient medium for the transmission of facts, for basic exchanges of viewpoints, and for light interpersonal contact.
Email is NOT an effective medium for dealing with conflict. The institute policy is not to discuss the content of conflicts by email, beyond a basic exchange. If a conflict appears to becoming difficult, then firstly phone contact will be made, and then face to face contact arranged if necessary.
All students are strongly encouraged to follow this policy. It is extremely rare for a heated interchange to be dealt resolved by email, rather further exchanges tend to make things worse.

Ethics

 

 
The Institute is accredited with GANZ and is committed to following the GANZ code of ethics. This means that trainees can expect trainers to evidence adherence to those principles and practices in their attitude and behaviour.
Likewise, trainees are expected to orient themselves around this code. It is not just something that you start to think about and hold yourself to after you graduate, but a part of the learning process of integrating and applying Gestalt in both your personal and professional lives.
At whatever point you are seeing clients clinically, the code becomes very important. This is structured into the training in 3rd year, and is covered in the curriculum. Throughout the training you are requested to read through the GANZ code, consider how it applies to you, and ask questions regarding any situations of potential conflict or uncertainty regarding ethical matters. The code is listed in the appendix.

Respectful behaviour

 

 
The Institute promotes an ethic of respect for others, for both staff and trainees. Spontaneity and playfulness are encouraged; boundary violations and other forms of disrespectful behaviour are not.
The latter may include (but is not exclusively limited to) comments or actions which create the effect of putting down someone on the basis of racial origin, age, marital status, disability, pregnancy, religion or sexual preference.
Another important boundary is sexuality. Examples of disrespectful behaviour are: touching or flirting with unwilling persons, telling sexual jokes or making sexual innuendoes, making unwelcome sexual advances or requesting sexual favours.
Other behaviours include threats, teasing, ridicule, name calling, or spreading rumours or any form of bullying.
If you experience being on the other end of such behaviour, or you think you see it happening, the first step is to speak directly to the person/s involved. If the behaviour continues, the next step is to speak with your trainer about the matter. Refer to the Grievance procedure below.

Ethics and the learning process

 

 
In the varied facets of contact with others during the course of training, ethics is a consideration. Any work you do with clients is an obvious place where ethics are essential. The standards in the GANZ code outline a very basic framework. However a lot of thought is required in terms of what the principles actually mean in application.
When working with other trainees as clients, there is obviously a different situation, not necessarily described so much by the GANZ code, and so requiring particluar thought and care.
In study groups, group process in the training, and in other situations arising out of the training context, it is important to maintain an awareness of the ethics of behaviour. This is not about imposing some moralistic code, but more oriented to taking the principles of Gestalt seriously, and making a sincere attempt to live them in practice.
So for instance in group process, there is a great deal of space and support for authentic expression, and this may at times lead to conflict. You are invited to consider what makes actions in a conflict ethical. Listed above are some of the suggested dimensions of respectful behaviour. To this might be added: speaking in ÔIÕ language, talking directly with people rather than about them, and listening to peopleÕs limits.

Ethical policy statement

The Graduate Diploma of Gestalt Therapy combines theory, skills development and personal awareness work.
Personal awareness work is undertaken through the following forms:

¯  individual personal counselling

¯  the experiential component of group, pair and triad work

¯  essays which require personal experience

¯  peer supervision groups

¯  tutorials

This component of the course involves the revelation of personal information which may be of a sensitive nature.
All care is taken to ensure that such information is to be treated by all staff and students:

¯  with complete confidentiality

¯  with appropriate respect

Staff ensure that such personal disclosure is met with:

¯  appropriate levels of support

¯  an understanding that a student can stop at any time

¯  a understanding that the student is in complete control of how much they choose to reveal

Within the scope of this policy, written work is received, processed, and returned in such a way as to maintain privacy and ensure confidentiality.

Complaints, Grievances and Appeals

The Institute deals with all complaints, grievances and appeals promptly and systematically. Staff and students are informed of the Complaints, Grievances and Appeals Procedure through:

¯  Student orientation sessions

¯  Staff induction sessions

¯  Code of Practice

¯  Training Manual

¯  The Institute website

All trainees of the Institute or those seeking to enrol in a course of study with the Institute are entitled to access the grievance procedures set out in this policy. The aim is to offer a process whereby persons with a grievance can raise their issue and know that it will be dealt with in an appropriate manner with due process.

What is a grievance?

A grievance is another word for concern or complaint to do with the operation of the Institute or the behaviour of staff. Under certain circumstances, the complaint can also be made regarding the behaviour or other students.
Grievances are generally personally based. You may object for instance to the way a staff member speaks to you. But if you object to the way they speak to someone else, then it is better to support that person to act for themselves. Similarly, you may object to the way that an institute process impacts on you, but a general critique of institute processes is better put in the form of a suggestion than a grievance.
Staff are answerable to the GANZ code of ethics, and the institute is answerable to its accrediting bodies – the Education Department, and GANZ. You may place grievances which relate to these matters, but you will need to ensure that you frame such concerns within the terms of reference of those accrediting bodies.
If the grievance is against another student, you should firstly exhaust the above directions in terms of dealing with a conflict.
In this, and all other regards, it is important to understand that initiating a grievance process involves moving from an informal to a formal mode of working. The formality ensures that you concern is heard and addressed. This is your power, in the face of the power that institutions and its staff hold. However, doing this means that you will get a formal response, and this may not be satisfying to you. Whilst you can appeal such a response, at each stage you will get a single decision. Thus a grievance process forces matters to be dealt with, but also tends to close down dialogue and replace it with judgements. These judgements provide clarity but may not solve the underlying dynamics of conflict.
It should also be noted that only under exceptional circumstances are third party grievances (complaining on behalf of someone else) appropriate. Given that everyone has access to this process, it is important for people to lodge their own grievances. If you know someone has a grievance, you may encourage them to act on it formally.
An example of exception to this might be if you have clear evidence of sexual misconduct on the part of a staff member and the subject is not bringing the matter forward.

Grievance Procedure – non academic matters

Trainees or applicants enrolling in any course in the Institute are entitled to access the grievance procedures set out in this policy, regardless of the location of the campus of the Institute at which the grievance has arisen, the trainee’s place of residence or the mode of their study.
There are ordered stages by which a complaint may be addressed.  Each stage is free of charge.
The complainant and respondent will not be victimised or discriminated against in any of the stages set out in this policy.
The complainant and/or respondent have the right to be represented by a third person (such as a family member, friend, counsellor or other professional support person) if they so desire.
At all stages of the process, reasons and a full explanation in writing for decisions and actions taken as part of the procedures will be given if requested.
Records of all grievances and applications for review of decisions are kept and are accessible to all interested parties for a period of 5 years.
Records of grievances and their outcomes are kept strictly confidential and filed in a separate file (not kept on the student or staff file) and stored in the office of the Director for a period of 5 years.  Parties to the complaint will be allowed supervised access to these records.
The procedures set out in this document do not replace or modify procedures or any other responsibilities which may arise under other higher education provider policies or under statute or any other law.
Please be aware that formal grievance proceedings are not extended discussions. They involve formal decision stages, with limited windows for investigation and response. They produce action responses, but these are different in character from ongoing dialogue.

Procedure

 If a person is aggrieved about:
…the procedure is as follows:

Stage 1 – Direct

Grievance action
Time for written response
Action response
1. Formally request (must be in writing) a one to one meeting with the staff member involved. The request should indicate that this is a grievance.
Written acknowledgement within 7 working days of reception of written request. Request can be emailed to admin, and must say ‘Grievance submission’ in the title.
A meeting will be organised by the staff member as soon as possible for both parties.
A written decision will be provided within 10 working days afterwards.
2. Formally request (must be in writing) a mediated meeting with the staff member involved. This must be done no sooner than 7 days and no longer than 14 after receiving the decision.
Written acknowledgement within 7 working days of reception of written request
A mediated meeting will be organised as soon as possible for all parties.
A written decision will be provided within 10 working days after the meeting.
 
If there is still no resolution:

Stage 2 – Formal appeal

Grievance action
Time for written response
Action response
3. Formally request (must be in writing) a meeting with the Director to discuss the matter. This request should also outline the issues of concern.
This must be done no sooner than 7 days and no longer than 30 days after receiving the decision.
If the Director is the subject of the grievance the request should be addressed to the Senior Adjunct Professor, marked ‘confidential’ and sent to the institute address.
 
Written acknowledgement within 10 working days of reception of written request
A meeting will be organised by the Director/Senior Adjunct Professor as soon as possible for both parties.
A written decision will be provided within 10 working days of the meeting.
If you are not willing to accept the decision then you must write to the address below, no sooner than 7 days and no longer than 30 days after receiving the decision.
4. Write to:

Chair of the Ethics Committee:
Dr Trevor Crowe
Illawarra Institute for Mental Health
Building 22 University of Wollongong

NSW 2522
 
Acknowledgement within 15 working days of reception of letter
A written decision within 25 working days of receipt
 
If there is still no resolution:

Stage 3 – External - GANZ

Grievance action
Time for written response
Action response
5. For ethical matters you must write to the address below no sooner than 7 days and no longer than 14 after receiving the decision.:
The GANZ Ethics Committee
PO Box W343
Waringah Mall, NSW 2099
You will need to address the GANZ code of ethics, and show where and how it has been breached. See http://www.ganz.org.au/pages/ethics081200.html
Acknowledgement within 20 working days of reception of letter
The Committee will convene as soon as is possible to consider the matter.
There may be an investigation process.
The outcome will be a written decision, and this will be attempted to be provided within 80 working days of receipt.
5. For issues to do with the training program, you must write to the address below no sooner than 7 days and no longer than 14 after receiving the decision.
 write to:
GANZ Accreditation Committee
PO Box W343
Waringah Mall
NSW 2099
Email: rhonda@gestaltsydney.com
You will need to address the GANZ accreditation criteria, showing where and how this has been breached. See http://www.gestalt.org.au/ganzstandards.htm 
Acknowledgement within 20 working days of reception of letter
The Committee will convene as soon as is possible to consider the matter.
There may be an investigation process.
The outcome will be a written decision, and this will be attempted to be provided within 80 working days of receipt.
If either of these bodies makes recommendations in relation to the grievance they have reviewed, they will forward them to the Director within 15 working days of the decision. The Director will ensure they are implemented within a one month period, or as soon as is practical.
 
If there is still no resolution:

Stage 4 – External – Community Justice

This is a participatory process, provided free of charge by the government. Mediation, dispute counselling, conflict management and facilitation are offered. The waiting time after contacting this service before a session is arranged is usually 2 weeks.
 
Grievance action
Time for response
Action response
6. You must write to the following address, no sooner than 7 days and no longer than 14 after receiving the decision.
Contact:
Melissa Valentinis
Community Justice Mediation Service
Cnr Church & Bolton St.
Newcastle NSW 2300
Ph: 4925 0306
Email: melissa_valentinis@agd.nsw.gov.au
 
You will be contacted within 10 working days to organise a session
A session will be organised between parties as soon as possible for all to attend.

Notes

There are a number of important issues to understand about the grievance process. The first is that it is a clearly defined process for your concerns to be heard by those with more power than you.
It is a formal process, which has specifically defined steps. If through the normal process of conversation over time you do not believe your concerns are being taken seriously enough, then you can initiate this process.
In order for you to increase the likelihood of getting to a satisfactory outcome, your grievance should describe four components.
your feelings
the facts – events, behaviours
your exact grievance – this must be succinct, best in point form or a short paragraph
what you want
Your feelings are of course subjective, and not something that can be questioned. However, you need to ensure that when stating your feelings you are not in fact providing your interpretation. So ‘I feel that I am being unfairly treated because the lectures move too fast’ is not a feeling. In the above format you might more clearly say:
I feel frustrated and anxious when the lecturer is speaking
because of the speed at which he talks
My grievance is that he is going too fast, certainly for me
I want him to slow down his presentation and check that I am keeping up
Or heres another example: ‘I don’t agree with the feedback I received, I think its biased’
I feel hurt and upset by
The critical feedback from the trainer
My grievance is that I think its inaccurate, and I think it comes from a bias against me because of my religious beliefs
I want the feedback reviewed and I want the trainer to examine what I believe to be his religious bias
By putting your grievance in this format, you are more likely to get the response you are looking for. Remember that #1 should describe your feelings, not your thoughts. Statements such as ‘I feel that….’ do not describe feelings. Similarly, ‘I feel insulted’ is not a feeling. Particularly in the case of a grievance, it is essential to use language that accurately describes your feelings, and separates them from your perceptions.
It is also essential that when you name facts, they are descriptions of something that actually happened, that is either your direct experience, or is directly verifiable. Hearsay is not acceptable.
In naming what you want, you will do better when you name specific actions, behaviours, by specific people, in relation to yourself. You are less likely to find satisfaction if your requests are generalised, or not personalised.

The response

The response to #1 is that efforts will be made to listen to your feelings.
The response to #2 is that you may be requested for more facts, or clarification on the facts you have presented.
The response to #3 is that your perceptions will be acknowledged, and clarification may be sought from you. You may receive back a different perspective on the matter. This is not an ongoing conversation or debate, but a one-off response.
The response to #4 is a decision. Again, this is a one-off statement,, not subject to debate or ongoing conversation. If you are unhappy with the decision, you can choose to move to the next stage.
After submitting your grievance, you need to wait for the decision. Do not move to the next stage until you have received the decision.
You may or may not be satisfied with the decision. If you are dissatisfied and choose to move to the next stage, note the time window. You are required to wait 7 days, to give some time for thought, but you must submit an appeal within the following week. This is to ensure the process does not drag out over too long a period of time.

Grievance Procedure – academic matters

Academic appeals may involve concerns about student progress, assessment, curriculum and awards, for example:
…the procedure is as follows:

Stage 1 – Direct

Appeal action
Time for written response
Action response
1. Formally request (in writing) a one to one meeting with the staff member involved, nominating this as a grievance.
This must be done within 10 working days of receipt of written notification of assessment results.
Written acknowledgement within 10 working days of reception of written request
A meeting will be organised by the staff member as soon as possible for both parties. The reasons for the mark will be explained.
 
If there is still no resolution:

Stage 2 – Formal appeal

Appeal action
Time for written response
Action response
2. Write to the Director, or if the appeal involves assessment by the Director, to the Senior Adjunct Professor, outlining the reasons for the appeal.
This must be done no sooner than 7 days and no longer than 30 days after the above meeting.
In relation to written work, the original assessed work plus a clean copy of the original work must be submitted.
 
Written acknowledgement within 10 working days of reception of written request
The Director/Senior Adjunct Professor will investigate the matter and provide a written decision within 20 working days.
The decision will either be:
1. no change to the mark
2. Re-grading of the work. The new mark must not be lower than the original mark.
3. Reassessment through a new assessment exercise covering the same material
3. Request an interview with the Director or Senior Adjunct Professor if the Director is the subject of the appeal, in order to discuss their decision.
This must be done no sooner than 7 days and no longer than 14 after receiving the decision.
Written acknowledgement within 10 working days of reception of written request
A meeting will be arranged as soon as possible for both parties.
A written decision will be provided within 10 working days afterwards.

 

If there is still no resolution:

Stage 4 – External – East Coast Gestalt

4. Write to:
The Academic Board
East Coast Gestalt
50 Snape St
Kingsford, 2032
The grounds for an appeal are:
that the case had not been heard/decided on its merits
that the trainee is able to provide new evidence
that a procedural irregularity has occurred.
These are the only grounds that the Board will consider.
This is the final court of appeal.
Acknowledgement within 15 working days of reception of letter
A written decision within 40 working days of receipt

Notes

The decision made on your grievance appeal at each stage will contain an official heading ‘Decision on Academic Appeal’.
When you have your initial meeting with your marker, listen carefully to the reasons for the mark. Keep these in mind when thinking about any further response.
If you decide to take the matter further, it is important to clearly identify the point of your appeal and write a well-presented argument that is easy to follow.
It is best to question a trainer ‘s assessment process rather than academic judgement.
You need to have a realistic idea of what outcome you want before you start your appeal process. Examples of outcomes may include a second academic opinion, an extra assessment, a different type of assessment or a change of weighting towards a particular piece of work.
Reasons will be provided at each stage for decisions made.
You may or may not be satisfied with the decision. If you are dissatisfied and choose to move to the next stage, note the time window. You are required to wait 7 days, to give some time for thought, but you must submit an appeal within the following week. This is to ensure the process does not drag out over too long a period of time.
If a decision is made to re-grade the assessment, in the case of the personal development assessment, this will involve a committee consisting of the trainer and two other trainers who have worked with the trainee. This is necessary as personal development assessments are primarily based on the year’s experience of the trainer. There is no way to avoid the subjectivity of this situation; it is inherent in the fabric of the Gestalt training process.
If any external body makes recommendations in relation to the grievance they have reviewed, they will forward them to the Director within 15 working days of the decision. The Director will ensure they are implemented within 30 days, and will write back to the concerned body indicating this has been done.
 

 

Grievance policy approved by Board of Governance 4/5/10

Participation

Why not go out on a limb – thatÕs where the fruit is.
                                            - Will Rogers
Your readiness to speak out in the group is valued, and your silence and need to withdraw at times is respected. This is essential for allowing the organic ebb and flow of attention. It is important to be aware of where your energy is, and respect it. It is also important to make a commitment to being present in the group, doing personal work, and participating in discussions. This is a demonstration of your willingness to take risks and be a part of the process, as well as an opportunity for the trainer to be able to get a solid sense of you and your development.
If you have concerns about what is happening in the group, about the trainer, or other trainees, it is important that you are willing to take the risk to bring it up. Without this level of participation there is a danger of complaining without the concerned person/s being present, or else going underground with your discontent. The previous leads to unhealthy gossip, the latter to unhealthy silence. Neither of these two paths is productive for you, the group, or the quality of your training.
Remember – there are no dumb questions. There are sensitive times in the group or in therapeutic processes where questions are discouraged and statements encouraged. And in other spaces during the training, asking questions can be a good way to get involved.
Some trainees become concerned about taking up space in the group. This can be a respectful sensitivity to the group/ others, and not enough of this type of consideration can lead to a very competitive and noisy group.  However, if no one took up space in the group, there would either be the voice of the trainer, or  silence. Most people err on the side of taking up less space.

Guidelines for a Gestalt group

Here are some guiding principles for your participation in the group process.
1. Honesty - be willing to state what is true for you
2. Responsibility - speak from your own experience, use I language
3. Separate feelings (internal sensory experience), observations (external sensory experience) and thoughts (cognitive/imaginative)
4. Confidentiality - what you see and hear in the room stays in the room
5. Here and Now - stay with your experience in the present moment
6. Relationship - be willing to bring your experience into relationship with others
7. State needs - notice what you need and ask for it
8. Limits - notice and respect your own limits, do not go further than you are willing to go; listen to and respect otherÕs limits
9. Risk - be willing to stretch yourself, learn, grow, try different things
10. Choices - in group you can:
~ remain silent - notice your own experience
~ give feedback - state your experience in response or share something from your field (do not interpret, judge or analyse)
~ ask to work on an issue
11. Curiosity - donÕt assume; ask about another person's experience
12. Validation - firstly validate experience (your own and others) before correcting, confronting, understanding or solving
Types of issues
1. Personal
2. Interpersonal
3. Group
4. Outside issues
Now or then
1. Present
2. Past or future

Alcohol and drugs

Alcohol and drugs are a part of many peopleÕs lives. Setting aside addictive behaviours or overuse, the use of mind-altering substances is generally seen as innocuous at the least, and generally as a source of pleasure and relaxation. They are used a social lubricant, and an means to, and indication of Ôhaving a good timeÕ.
However, the context of both training and practice of therapy is different.
It would be inappropriate for a trainer or therapist to come to a session pissed, or even slightly under the influence. Why? The most basic reason is the same reason its dangerous to drive a car under those conditions – you have less control. ÔDonÕt drink and therapiseÕ. Working as therapist or trainer requires being very much in touch with both oneself and the client, being on the ball, noticing the fine detail, and having all oneÕs faculties on board. Mind altering substances interfere with these requirements, and can thus potentially lead to harm to clients or trainees. Thus this is an ethical issue.
This degree of responsibility does not happen in some instantaneous way when you graduate. It needs to be inculcated as part of the training process.
As a trainee, are asked not to come to group under the influence of drugs or alcohol. This is not out of prudishness, but so that you can maximise your awareness, allowing experiences to surface that may otherwise be masked or soothed away. Some people feel that a beer at lunch time during training is not going to make much of a difference, and may in fact relax them. Others feel the same way about a joint. Nevertheless it is asked that you cut out supports of these types during the training sessions, and instead find other ways to support yourself. This is part of your preparation for practice as a therapist.
Trainees have pointed out that coffee in large quantities and certainly cigarettes are also drugs, and can be used to block awareness. This is true. Although trainees can smoke during breaks, it is strongly recommended that this be reduced or cut out, and that the use of cigarettes be seen for what it is – a reduction in awareness.
Fritz Perls was a chain smoker, and did so during Gestalt sessions. However, just because one of the founders of Gestalt had a blind spot in this area does not preclude naming the fact that smoking interferes with awareness, and that nicotine is an addictive drug. Fritz may have been a master therapist, but who knows how much his addiction to cigarettes (and LSD at one point) helped him avoid taking responsibility for some of the obvious harm he did to clients.
So in asking you to refrain from taking drugs during the training sessions, this includes tobacco as much as alcohol or pot.
If you find this almost impossible due to an addiction to cigarettes, this needs to be seen for what it is, and worked on in your therapy so more choice can come into the picture.
In Gestalt it is also acknowledged that for every resolve to give up there is an accompanying counter force which needs to be attended to in order to successfully address the larger needs of the whole person. It is important that trainees explore this type of internal conflict as part of their personal work.

Residentials

Whilst the above is clear in terms of training sessions themselves, another issue is that of residentials. Residentials are not just about the training process itself, they are also a setting for increased social interaction.
In much of our society it is the custom to use alcohol or other drugs to both relax and to celebrate on special social occasions such as this. In moderation this can be healthy, and the following direction for residentials is not a moral judgement regarding the use of drugs. It is based on practical issues pertaining to the training process.
Mind altering substances do something to your awareness, generally reducing it in some way.
The training process creates an extended and more intense focus on awareness. This can be both liberating and very challenging. One of the additional challenges that a residential provides is the lack of the normal supports of the home environment. One response to such a challenge can be to reduce anxiety through drug use.
You are asked to find other ways to support yourself if you are feeling anxiety at the residentials.
Another reason for drug use is for fun. There is no doubt that a few glasses of wine in the evening can be a pleasant social ritual, lubricating conversation etcetc.
You are asked to find other ways to relax and form community at the residentials. Whilst this may feel like a deprivation, there will also be a gain involved.
In the past such requests to trainees have been basically ignored. People consider it their right to consume what they want to, outside of Ôwork hoursÕ, and directions to do otherwise can appear like a controlling parent. And we all know how effective parental prohibitions are on adolescent drug taking behaviour.
However, the residentials are about stretching oneself, and this may be one area which involves a stretch for some – to relax and have fun with others, without the use of alcohol. If alcohol at such events is a preference, you are asked to choose otherwise. If it feels more like an imperative for having a good time, then you are invited to examine this, notice your accompanying resistance, and choose otherwise.
So, in a sentence: please do not bring drugs or alcohol to residentials.
Consider it an experiment; notice your experience and bring it into dialogue. Ask for support if you need it.
Fees for residentials are collected in April for mid-year, and August for end of year.

Accreditation

There is often confusion amongst students regarding accreditation.
The most important thing to realise is that to practice as a therapist, you need a set of competencies; this course aims to facilitate you in developing these competencies.
The second thing is that you need to have these competencies recognised. There are several ways to achieve this.

GANZ membership

GANZ (Gestalt Australia and New Zealand) is the overseeing body for Gestalt practice in our region. This training program is audited by GANZ every four years, and must demonstrate that it is fulfilling the requirements specified by the Standards and Accreditation Committee. A copy of these standards is available if students wish to view them. This East Coast Gestalt is committed to fulfilling and exceeding the GANZ requirements.
Students are eligible for student membership (see forms at end of manual), and upon completion of the course will be able to register as a Gestalt practitioner with GANZ. The level of registration you will be able to achieve straight away is as a GANZ Member.

PACFA membership

The recently formed PACFA (Psychotherapy And Counselling Federation of Australia) is an umbrella organisation which will potentially become as significant as the APS in the future.
GANZ is accredited with PACFA. This enables GANZ members to apply to be admitted on the PACFA register.
Graduates from this program will be close to being able to apply for this. You will only need to complete 25 more supervision hours, and the balance of clinical practice hours set by PACFA (an additional 650 practice hours after completion of training).

GANZ college membership

After you have achieved PACFA accreditation, you will have most of the requirements towards GANZ college membership. The additional requirement is 150 hours of training after your graduation. This can be in the form of ongoing workshops offered by East Coast Gestalt, or attendance at visiting trainers programs.

Post Graduate Diploma

The Graduate Diploma of Gestalt Therapy offered by this East Coast Gestalt has full tertiary academic standing, and can be converted into credit towards other degrees which you may embark on.
The recognition this accreditation provides is valuable in academic terms (knowledge competency), but is not a vocational accreditation such as GANZ or PACFA membership.
This academic accreditation is with the NSW Board of Higher Education. It is a joint accreditation with two other East Coast Gestalts – Illawarra and Sydney Gestalt; all three centres come under an umbrella named East Coast Gestalt which holds the accreditation and supervises standards and delivery.

Progression

This course differs from an academic course in that simply completing the required number of years, submitting assignments, and attending class is not enough to ensure graduation. In other words, this course may take you more than four years to complete. Four years is the minimum set by GANZ, but it is not a God-given figure. Some people need more time. DO NOT ASSUME you will complete the course in 4 years. East Coast Gestalt does not guarantee this will occur. If you are asked for instance to do additional personal work in an interim year, this is in the context of training and support for your development.
It can well be said that it takes 10 years to train a therapist. Or more. Ongoing education, lifelong learning, ongoing maturing is the issue. At 4 years you will hopefully be at a point of ready to start. So its more helpful to keep the long term view in mind.

There are three fundamental components indicating readiness to practice as a Gestalt therapist:

¯     Personal integration and balance, including an ability to not let your own stuff get in the way

¯     Level of practice skills

¯     Grasp of theory and ability to relate to practice

You need to demonstrate adequate development in all these areas. Some people may be able to achieve this in four years, but others may take longer. Progression from year to year is not automatic – you need to fulfil the specified criteria, plus you need to demonstrate a personal readiness to move on to the next year.
Readiness is demonstrated by:

¯     willingness to participate and work in the group

¯     willingness to stretch and challenge yourself personally

¯     knowing your growing edges

¯     working on your personal issues

¯     being able to bracket off your own stuff when working as therapist

¯     owning your own projections in the group

¯     commitment demonstrated in a variety of ways such as attendance and submission of assignments

Possible restraints to moving on to the next year include:

¯     stuck ways of behaving in the group.

¯     consistently blaming and projecting onto others – unwilling to take responsibility for oneÕs own stuff

¯     unwillingness to take risks, open up, and disclose personal aspects of self

¯     consistently engage in destructive behaviours such as shaming, annihilating, threatening

¯     inability to bracket own stuff as therapist

¯     frequently fragmenting in the group, lack of solid ground for intensity of training process

¯     monopolising group time as a result of a consistently high level of need

¯     frequently out of contact/awareness with oneÕs own behaviour or impact on others

¯     not really present on a consistent basis, disengaged from the process

¯     serious contravention of the GANZ code of ethics

¯     an overfull cup: difficulty taking in, learning, ÔI know it alreadyÕ attitude

¯     Ôdump and runÕ behaviour

¯     lack of humility, enquiry and openness to the other – speaking for otherÕs experience, discounting their reality, imposing own interpretations on their experience

In the mid year evaluation you will be informed if any of these criteria appear to be in danger of restricting your progress at the end of the year. You will be given them as ÔyellowÕ or ÔredÕ flags. These indicate the current degree of seriousness your trainer views these potential restraints to progression as operating in your case.
The criteria you must fulfil for this year are outlined in your learning contract.
If it is necessary to take extra time doing the training, or get extra support such as additional therapy hours, this is NOT an indication of ÔfailureÕ, but simply a personalised need to take more time to develop competency in one of the three major areas.
At the end of each year trainees and East Coast Gestalt discuss the question of progression. There are a number of choices – continue on, repeat a year, take a break from training, do an extended year, do an interim year, or cease completely. These choices will be explored with a view to best supporting each personÕs development. The trainer may stipulate certain requirements in order to continue on in the training process, which may include deferral whilst other developmental work takes place. At times there may be a difference in views; in the end the trainer will make a final decision which the trainee may not agree with. Such circumstances can be difficult, but it is important that the trainer exercise their best judgement, keeping the bigger picture in mind.
The period after the finish of each training year tends to be a flux time, people looking to the future, evaluating changes that have occurred. One common mistake trainees make is to confluently tie their training plans into that of others; Ôwhat is everyone else doing?Õ is not the best basis for making such decisions.

Deferral policy

In line with standards in the Gestalt training field, the policy for trainees wishing to defer is that up to 2 years break can be taken between any given training year.
If more than 2 years have elapsed, the circumstances will be reviewed. If the trainee has been actively involved in personal and professional development over that period, the allowed deferral time may be extended.
For some people it works well to take a break, and integrate what has been learned. For most however, the momentum tends to get lost, life intervenes, other things become priorities. For this reason deferral is not recommended in general.
If someone decides to defer, there may be an option available of doing the year over two years.

Transfer

Trainees may apply to any other GANZ accredited program for advance standing for the years they have completed with East Coast Gestalt. Given that this East Coast Gestalt has more requirements in terms of hours and assessments than most other centres, trainees are in a solid position in regards to any such transfers. An Inter-East Coast Gestalt Transfer Form is necessary for this process, and it must be filled in by both the trainee and the Director.
Please note that unless you complete all requirements for a particular year, you cannot claim credit for that year if moving to another East Coast Gestalt.

Withdrawal

Enrolling in the course is considered a serious commitment, and the contract trainees sign indicates a personal dedication to the current year of study. Trainees who withdraw from the course after commencement and before the Census Date are liable for a Late Withdrawal fee of $280. There is no refund of fees (cash, financial contracts, or Fee-help) after that date, unless extraordinary circumstances apply.

Fee-help debt

If you have incurred a Fee-help debt, after the Census Date has passed this will remain due to the Commonwealth.
If however, after the census date, you become seriously ill or other extraordinary circumstances occur and you are unable to continue your studies, you can apply to East Coast Gestalt to have your Fee-help balance re-credited and your Fee-help debt removed.
To do so you would need to apply to East Coast Gestalt, stating the units of study involved and detailing the exceptional circumstances that you believe made it impractical for you to complete those units. This must be done within 12 months of withdrawal.
Refer to http://www.goingtouni.gov.au for detailed information regarding Fee-help.

Graduate Diploma

The Graduate Diploma award is structured in terms of 8 main topic areas. Some areas are covered several times over the four years in increasing depth, and some are specific to certain years.
The units are as follows:
GDGT 01       Dialogue in the Therapeutic Relationship
GDGT 02       Phenomenology
GDGT 03       Field Theory
GDGT 04       Gestalt Studies
GDGT 05       Clinical Applications of Gestalt Therapy
GDGT 06       Personal Development
GDGT 07       Special Project
GDGT 08       Supervision
Each of these main topics are divided into units. There are a total of 32 units over the 4 years.

Subjects

Across these 8 units are 34 subjects. Each subject is used as the basis for evaluating theory competencies.. The total list of subjects is as follows:

First year

1.1     Introduction

1.2     Awareness: zones, figure/ground, awareness cycle, unfinished business

1.3     Field Theory/Holism

1.4     Contact

1.5     Contact boundary phenomenon

1.6     Polarities

1.7     Responsibility, support, maturation

1.8     Organismic Self Regulation

Second Year

2.1     I-Thou/Dialogue

2.2     Dreamwork,

2.3     Paradoxical Theory of Change

2.4     Phenomenology

2.5     The Gestalt Experiment

2.6     Middle Zone, metaphor, fantasy

2.7     Authenticity/style

2.8     Art/creative media in therapy

2.9     Managing a session/unit of work

2.10   Bodywork

Third year

3.1     Shame

3.2     Psychopathology

3.3     Suicide

3.4     Couples and family work

3.5     Groupwork

3.6     Sexuality

3.7     Ethics, practice management

3.8     The Transpersonal

3.9     Transference, developmental approaches

3.10   Character, personality systems, the self

Fourth year

4.1     Historical influences

4.2     Work with trauma and abuse

4.3     Addictions and long term work

4.4     Community, ecology, politics & Gestalt

4.5     Working with children

4.6     Working with Organisations

4.7     Research

4.8     Special Project

4.9     The broader field

 


Support

Everyone needs support, particularly when things are difficult.
Everyone needs more support than they have.
In an intensive training program like this, support is needed on a study level, on a personal level, on a skill level.
The training program offers a certain amount of support. This will often not be enough.
What to do?
Extra support can come through a number of means:

Students

Each year we invite 4th year students to volunteer to provide support contact for 1st years. They are linked up with 1st year students, and make contact soon after the commencement of training. This support can make a great deal of difference in terms of finding oneÕs feet.
Of course, there are other students in your group, or your year who you can reach out to if you need support.
As you get to know students in other years there will be some that you connect with, and who you may want to ask support from.

East Coast Gestalt

There are two student support officers available for you to access. These are time limited position; not all students are going to get all the extra support they need from these people. They are also voluntary positions, so please be aware that they are there because they want to do what they can, but they are not a paid representative of East Coast Gestalt.
The two support officers are:
Jo Cooper       ¥ ph 0427 398 397
Elmar Wolters ¥ ph 66 803 064
The director is available, generally on Mondays from 9-10.30am. You can simply phone or drop by during the first hour, or you can book one of two ½ hour appointments in the second hour. Booking is via the webpage. Check availability, also listed on the webpage, as there are times he is away.
If you have some kind of situation where you have tried all other avenues and not been successful, the director is the person-of-last-resort, the buck-stops-with-me, the final-decision-maker. So you can seek to approach the director with matters of this nature. Designate this a Ôred-flagÕ issue, and this indicates it is of high priority.
Trainers are available for a designated time each week by phone. You can look up their profile on the webpage.

Staff

The secretary does a magnificent job of supporting the running of East Coast Gestalt.
As with any job, there needs to be an on/off boundary where it is clear when someone is on duty and therefore responsible in their role, and when they are off duty. If she is on a lunch break, please respect her space. She is not available to do tasks such as photocopying – she can show you how to do that yourself.
She is generally at work from 9-5.

Typing

If you are starting 1st year, this is especially relevant. But its never too late to act.
Over the course of 4 years you are going to write probably about 35,000 words. Now if you type at 70 words a minute, thatÕs about 3 hours a weekÉtimes 36 weeks times 4 = 5,180 hours.
If you type at 35 words a minuteÉÉ thatÕs 10,360 hours. If you type at 20 words a minute, thatÕs even more.
So if you learn the rather straightforward skill of touch typing, you can save yourself thousands of hours over the 4 years. ThatÕs precious time! For a small investment of effort, itÕs a pretty huge reward.
Yet most people seem intent on clinging onto their resistance, pride and whatever strange rationalisations they may have rather than shake off old habits.
Every time you write something for your essays, you are either improving your typing skills or you are reinforcing inefficient typing habits. Why not consider the former?
Computers these days are fast beyond any possible human input. To finger peck the keyboard on a computer is like owning a Porsche and only ever driving it in first gear.
DonÕt fall into the trap of doing what you know because you never Ôhave timeÕ to learn something different. Make the effort, and learn to touch type.
Just think what you could do with those extra 5,000 hoursÉ..

Library

There is a growing library of Gestalt books, tapes and dvdÕs in the training room. Apart from 4th year trainees, all borrowings must be returned within a month. One renewal is allowed. 4th year trainees have 2 months. The books are a collective resource, and in order to ensure they are fairly available to all it is essential you return books on time.
A limit of 5 books can be taken out at any one time.
All borrowingÕs and returns must be passed through the barcoder. If you do not return your book through the scanner, it will not be registered as returned, and you will still be held responsible for the book.
The library will be open during hours posted on the door. At other times it will be locked.
There is a late fee of 50¢ per day per book. There is never more than a month between training sessions, and if for some reason you are unable to make a training session, you can arrange for someone else to bring them in, or can phone or email to notify this, to request an extension.
There is no librarian to put the books back, so you must return them to their correct place in the shelves.
If you have recommendations of books for the library – please let me know, and I may put them on the order list.
The library is closed between December 15th  and January 20th. All books must be returned by the December date. Thus no books can be taken out after 15th November.
We have a subscription to the Gestalt Review and the British Gestalt Journal, and a cd of all past issues.

Online research Distance students

The library catalogue is also online at the website.
They will have to be returned by the due date – posted back if necessary at the studentÕs expense.

Internet

It is a requirement of the course that you have an email address, and most people have their own connection to a server alongside this. However, research on the internet can often be slow on a standard connection.

Computer discounts

You can order Macintosh equipment directly from Apple using our educational discount. Go to:
http://www.apple.com.au/education/store
and type in Lismore, choose East Coast Gestalt.

First Aid

The first aid box is kept in a cupboard in the Kitchen, above the fridge. The cupboard is clearly marked.

Feeling and thinking

Three zones: middle, inner and outer. You are on more solid ground when you report your experience in terms of sensory perceptions, or body sensations. As soon as you move to middle zone, things get much more blurry.
You will hear it many times from trainers in this course: separate out thinking and feeling, middle and inner zones.
It is so easy to manipulate the language of feelings, and of therapy, into a way of blaming or projecting. So please, attend to the way you use language in the course, with each other, and in the rest of your lives.
ÔI feel abusedÕ
ÔI feel shamedÕ
ÔI feel disrespectedÕ
ÔI feel rejectedÕ
ÔI feel unmetÕ
ÔI feel usedÕ
These are blurry statements. They do have a great deal of feeling associated with them, and there is definitely a unique experience associated with each statement. These sentences communicate, but what do they communicate?
They communicate hurt, pain, probably anger and sadness. Those are the feelings. You can see they are not even mentioned here.
The sentences above are actually incomplete. To complete them would probably sound like:
ÔI feel abusedÉby youÕ
ÔI feel shamedÉby youÕ
These are neither ÔIÕ statements, nor feeling statements. Another way to construct the message is:
ÔYou are abusing me.Õ
ÕYou are shaming me.Õ
SoÉwhat sounds like personal feelings statements are in fact accusatory statements!
ThatÕs why they are neither responsible, nor therapeutic, nor sharing feelings.
I advise against speaking in this kind of way. Here are some alternatives:
ÔI feel abusedÕ ˆ ÔI think your words are abusive, and I am really angry at youÕ
ÔI feel shamedÕ ˆ ÔWhen you speak to me in that tone of voice I feel shameÕ
ÔI feel disrespectedÕ ˆ ÔI consider that action disrespectful, and I want you to stop itÕ
ÔI feel rejectedÕ ˆ ÔI experience you pushing me away, and I feel hurtÕ
ÔI feel unmetÕ ˆ ÔI donÕt think you understood what I said at all, and I feel sad and aloneÕ
ÔI feel usedÕ ˆ ÔI think you are manipulating me by that statement, and I am very angry about itÕ

Aggression – a little to the left pleaseÉ.

A great deal of the pain people carry is the result of aggression manifested in the overstepping of boundaries.  Generally, aggression has a bad rap. A lot of socialisation is about containing aggression; the child who bites other children is not seen in a very good light.
In Gestalt, we encourage the development of aggression. It is recast in a positive light as life energy, necessary for engaging the world in a potent way, allowing us to chew things over that come to us rather than swallowing them whole/unquestioningly.
So you will encouraged and supported to locate, feel and express your aggressive energy. This is seen as necessary for the recovery of aliveness, vitality, and the ability to meet others with all of who you are.
What often happens in this process is that you get in touch with a lot of rage, the result of healthy aggression which has been suppressed and locked away in the mind or the body. At times this rage can become overwhelming, breaking the banks so carefully constructed. It may emerge in ways which are familiar – e.g. if you are prone to sarcasm thatÕs how it might come out. Or if you use threats, then thatÕs how you might express it.
However it comes out, it can be a good thing that you are no longer suppressing your life energy, your aggression, your rage. Psychotherapy attempts to create a safe container for this release to occur.
However its complex, and its understand you understand something about this complexity.
Firstly the effects of Ôcoming outÕ with your rage can be hurt and alienation on the hurt part of others. People get restimulated and memories emerge about when they been on the destructive edge of someoneÕs rage, often in a powerless situation.
So while you are encouraged to get in touch with your aggressive energy, its also important that you take responsibility for the sometimes unintended consequences of first doing this. This is not about blame, or ÔdonÕt do itÕ. Its about getting that this is the territory.
Secondly, its essential that you work hard to develop more skilful ways to be with your aggression and rage. This is potent stuff, and the responsibility inherent here is to lean ways to feel the feelings and express yourself ÔcleanlyÕ – that is in ÔI languageÕ, with the kind of accuracy described above.
This is a big ask – in rage we usually feel like anything but skilful. There will be support in the program for the development of these skills, and you may need to utilise a lot of support in your personal therapy to develop these skills. An attitude of humility and learning is required here: a willingness to both open the floodgates of feelings, and at that same time, learn new and more respectful ways of expressing them.
Often this can feel like a controlling and contradictory demand – be bigger, but not too big. Express yourself strongly, but not too much.
This is part of the challenge of psychotherapy training, and something you are expected to come to grips with. Good luck.

Assessment

How do you know how well you are doing, how your learning is going? Most courses depend on exams and marks out of 100 which are designed to give both you and the course organisers an idea of your progression.
This course does not have regular exams or the relentless stream of essays are part of a standard university course. This reduces the external pressure somewhat, and means that you need to take a greater degree of responsibility in terms of assessment.
To support you in this process you will be encouraged to use a standard assessment/reflection sheet at the end of each training session. By filling this in you have a chance to reflect on your learning and assess yourself in terms of what you take with you out of the session.
Your concept maps will provide a means of assessing your understanding of topics covered; these will be completed after each training session.
You can also assess yourself according to the competencies. Remember, the emphasis is on you setting your own learning goals, rather than just working to meet the trainerÕs expectations.
Essays are a traditional form of assessment of knowledge, and these are utilised as part of the course structure. Each year there is a Graduate Diploma component of the assessment. This contains tasks which will be marked, and which must achieve at least a pass level. The general assessments will be marked on a Satisfactory/Unsatisfactory basis, i.e. either you will get 100% or 0% counted towards your total for the unit. Assessments for the Graduate Diploma components must receive at least a 50% mark to pass, though there would be concern if a trainee's average was consistently only 50%.
It is worth noting that assessment can be a very emotionally fraught area. It is essential, in order for you to get feedback, as part of your learning process. However, if the mark you get is less that you expect, it can be natural for your response to be anything from a loss of energy – disappointment, to hurt – a lack of the recognition you feel you deserve, right through to rage – how dare the marker give you a lower mark. If you have put a lot of effort in, you might be disappointed if this is not recognised by the mark or comments you get. Another issue that comes up is envy – other people get higher marks, and you might think that you deserve as much as them, or simply be frustrated that they seem to do better with apparently less effort.
All these reactions are natural. Underlying it all is the universal need for recognition, approval, and unconditional love. In a system where recognition and approval is conditional on performance, it can be easy to personalise that and feel somehow lesser, unloved, unseen.
There is no answer or solution here. What is possible is increased awareness, noticing feelings and thoughts, and bringing those into dialogue. Self support is also essential, and a dose of humility helps.

Self esteem

There are variety of potentially problematic situations:
1.     In a satisfactory/unsatisfactory assessment type you receive an unsatisfactory mark – i.e. fail.
2.     In a graded assessment you receive a mark below passing – i.e. fail
In these two instances, you are asked to resubmit the assessment.
3.     In a graded assessment you receive a mark less than you expected or received critical comments about your work that you found hard to listen to.
In all the above cases, people often feel hurt. This can and often does translate either into a kind of self-defensive anger, or into collapse: Ôstupid assessorÕ or Ôstupid meÕ.
Although understandable, these responses are not particularly helpful in the learning process. It is important to be able to take in feedback. To either reject critical feedback out of self protection, or to swallow it and engage in self-denigration is obviously counter-productive. You are not your work, and over-identification with it blocks growth.
So if you do find yourself in these situations, the challenge is to be aware of your feelings and internal processes, and to find ways to both support yourself and get external support. Therapy can help to deal with your inner critic, discussions with the assessor may clarify what is expected, and support from friends, fellow trainees or a tutor may be necessary to develop your skills.
Sometimes the failing of an assessment unleashes a great deal of rage against the assessor. It may be a reminder of being assessed and Ônot found good enoughÕ in many other situations. It may bring up feelings  of powerlessness. You may think the assessor is not really recognising the huge effort you put into the assessment. You may expect the assessor to deliver the fail in a particular kind of way, and be bitterly disappointed. You may experience a sense of betrayal, where here is someone who you made yourself emotionally open to, and they are delivering a large blow to you.
Such feelings do not need to be excised because they are not rational, or donÕt fit into how a ÔgoodÕ student reacts. They need support and a space to be heard. However, responsibility also goes with strong feelings, and it is important they are not dumped or acted out in covert or revengeful ways. Therapy is a good place to process any kind of intense and overwhelming rage.

Type of Assessment

Assessment occurs through a variety of means. Some are graded, receiving a mark out of 100. Others are not graded, and simply have to be submitted, receiving either ÔSatisfactoryÕ or ÔUnsatisfactoryÕ. Generally graded assessments will come with feedback, but if you want more detail, please ask.
To submit your assessments, place in the box with your trainers name in it in East Coast Gestalt hallway.
Your trainer will hand marked assessments directly back to you.

Subjective and personal

The assessment of your personal development is always subjective and cannot be measured in the same way as theoretical knowledge. Twice a year there will be a formal assessment session in which you will be asked to assess yourself, and to offer feedback to other trainees.
This is a formally designated time when people will give you their judgements. Generally in the group simplistic judgements about the other person are discouraged; instead you are asked  to look at yourself, and at the interconnectedness of your experience of others. The co-created field.
So why switch to an assessment in which you are asked to judge yourself, and be judged by others on a personal level?
Because we all judge. Generally you are asked to bracket those judgements, to allow space for other dimensions of experience to arise, and to give you a chance to look at your own process. But the judgements donÕt necessarily go away – they operate in the background. So this is a ritualised space where those existing judgements can be brought into relationship in a way which is succinct and fully owned. And where you have a clear choice on the other end whether to take them in or not. And where they are delivered without a strong emotional charge.
It is important that you neither swallow what others say, nor reject it out of hand. Such judgements are mostly projection, but there is always some grain of truth there, and you are asked to consider that.
Please be aware that the competences are not quantitatively framed. There are no 5-point scales, so when you receive a competency it is simply in the form of a category. Further, receiving 5 growing edges does not mean you are 5 times more incompetent than someone who receives one growing edge. It just means you have been given more detailed feedback.
Reiterating some of the skills involved:
Giving feedback
1.     Recognising where you have judgements, and articulating them to yourself
2.     Being able to express them succinctly
3.     Being able to express them in an energetically neutral way
4.     Owning them as your judgements (rather than the ÔtruthÕ about the person)
5.     Supporting yourself to be able to say difficult/challenging things to someone
6.     Being able to identify your perspectives on someone else as projections
Receiving feedback
1.     Being open to hear someone elseÕs judgements
2.     Being able to chew over another personÕs judgements, to see what if anything fits
3.     Supporting yourself to hear challenging statements without reacting/collapsing
4.     Being able to see another personÕs judgements as projections, and not Ôthe truthÕ about you
The fact that this happens in the group openly and that everyone has an equal part of the process, creates a ritualised form of support.
Final assessment on this level will be by the trainer. The criteria will be in terms of how you interact in group, and other demonstrations of your personal development. What is looked for is self awareness of your strengths and growing edges, and an overall personal balance in your ability to practice as a therapist.
Some people have fears that if they reveal some of their more wobbly areas in group they may be assessed as not being up to scratch in the area of personal development.
It is true that there may be things happening personally which could prevent someone from being able to continue training. But these will eventually surface in some form, so it is better to bring them up in the supportive atmosphere of the group.
It is not so much the content of what comes up that is evaluated, as the way each person deals with their personal issues. What is being looked for is a trainee's ability to take responsibility for what is happening to them and find both self support and ways to receive support from others in order to grow from the experience.

Choice

You have a choice with the Book of Readings to either construct concept maps or complete focus sheets. An example of the format of one of these sheets is included in the appendix.
Each year you are presented with a list of assessment tasks. Whilst you must complete these in order to pass, some of the tasks themselves are negotiable.
So for instance, if there is an essay on differentiation, you must still do an essay, and it must still be on the topic of differentiation, but you can propose a different set of questions to address. It is advisable to negotiate this as early as possible in the year, so you know exactly what you will be doing as an alternative.

Choose your mark!

Yes, thatÕs right, you can choose whatever mark you want for an assignment! If you want to do this, let your trainer know when you submit it. Then if it is not up to that mark, they will let you know what you need to do to improve, and you can resubmit your assessment. You can continue to do this until you reach your target.

Non-discrimination

If you have a disability of some type, please inform us and we will find assessment methods to suit your needs. This might include such things as dyslexia.
If there are other major impediments to your being able to meet the assessment requirements, these can be discussed and should be raised at the start of the year, or as early as possible.

At-risk

If you fail/do not submit more than 50% of your assessments in the first semester, you will receive a letter warning you of your Ôat-riskÕ status within two weeks of publication of your results.

Deadlines

There is nothing so easy but that it becomes difficult when you do it reluctantly.
                                                                                                         - Afers
It is a phenomenon in learning institutions that students will often leave assignments until the last minute. This is a matter of personal choice. Some people need the motivation of an urgently looming deadline, others prefer to do things in advance, saving the stress.
Unfortunately this can become a kind of a game, where students frequently ask for extensions, and leniency is or is not shown. There are an infinite variety of creative excuses which students generate in order to justify extensions.
There clearly need to be some boundaries, not only for the sake of those doing the assessing, but also for professional reasons. Meeting deadlines is a professional requirement in the course of running a practice, and is both a skill and a habit.
If students take responsibility for getting their work in on time, well and good. If however they donÕt the institution faces a dilemma – does the student get penalised in some way, or does the institution show Ôa human faceÕ and understand the wide variety of circumstances which ÔariseÕ such that an assessment is not submitted on time.
This late/excuses/leniency to-and-fro between student and institution can be time consuming and tiring.
Ultimately, from a Gestalt point of view, things donÕt ÔhappenÕ so much as they are the result of choices. Some people choose to submit late.
Thus with a lot of thought, the policy of this institution is as follows.

¯     Deadlines for all assessment items are clearly set out in the accompanying schedule. It is the responsibility of trainees to note what is due when, and submit it on time. It is strongly recommended that trainees follow these dates, as there are two types of consequences if they do not do so.

¯     The first are personal consequences: assessments will tend to pile up; this often creates stress and tends to lead to cramming, poor quality of work, or sometimes failure to submit all required assessments as the number of assignments due can start to become overwhelming.

¯     The other consequences are institutionally imposed. There are two final dates each year which are non-negotiable. All assessments due in the period preceding these dates must be submitted by those dates or they will automatically fail. This is non-negotiable, so please do not ask for extensions or exceptions. This eradicates completely the abovementioned request-for-extensions game.

¯     The two dates are 18th June and 29th October (midnight to be precise). If assessments are delivered after hours, they can be placed in the mailbox in front of the office.

¯     These deadline dates are not relevant for seminar presentations, which must be presented on the dates assigned, as there is no space otherwise in the schedule.

¯     The deadline date for study group hours – Oct 29th – is fixed. Study group hours are designed to accompany the learning during the year, and cannot be extended. To not do so will jeopardise your progression to the next year.

¯     The dates for the two evaluation sessions are provided in your schedule. In order to pass the year, you must pass the personal evaluation from the trainer, and thus attendance at these two sessions is compulsory.

Having a clear structure, you are now free to make your choices within this. It is the hope of this institution that you will not sabotage your progress. The probability is that in the process of working on your assignments, something will go wrong. Your computer will crash, your dog will die, your kids will develop a crisis. If you plan for this by working to the suggested submission schedule you will have enough time up your sleeve if/when this happens. If you choose to leave everything until the day before the final due date, the likelihood is that you will run out of time. Please donÕt ask for an extension, as this is one place where there is no flexibility.
Gestalt = awareness ¥ choice ¥ responsibility.

Re-enrolment in subjects

What if you do not submit an assignment by the final deadline date, and therefore receive an automatic ÔFailÕ?
You will need to re-enrol in the relevant assessment. The cost of doing this is $65 per assessment. You then have until the next Absolute Deadline date to submit it. It is wise not to let this happen with a number of assessments, as the cost can obviously add up.
If you wish to continue training in the following semester you must re-enrol in the failed subject; this does not involve attending class, but requires submission of the assignment. The additional fee must be paid before commencement of training.
The three subjects where reenrolment is not accepted are seminar presentations, study group hours and therapy hours. These must be completed by the dates specified. The therapy vouchers will no longer be redeemable after the 1st November.
If you do not take the suggested deadlines seriously, and you leave things until the last minute, it becomes harder to submit by the absolute deadline. The consequence can be a financial cost in terms of re-enrolment. This can also lead to an emotional cost: the rules are clear, but people still become resentful at the extra cost.
For all these reasons, it is strongly recommended that you manage your study schedule such that you complete all assessments by the dates due.
After each deadline date, if there are unsubmitted assessments, you will receive a re-enrolment form along with an invoice for those subjects. i.e. after 18 June and 29 Oct.
Please note, that to pass any given year, all assessments must be submitted.

Competencies

Some of aspects of your development are easier to measure than others. Theory can be tested, skills can be demonstrated. However holistic practice as a therapist requires not just a set of skills/techniques, but also an attitude or state of mind. This sets Gestalt apart from technique-driven therapies.
A list of competencies linked to your learning this year are provided in the appendix. To be a competent Gestalt practitioner you need to eventually be competent in all these areas. This is not expected to happen all at once.
Please note that the list represents the parts out of which the whole therapist is built. The whole is greater than the sum of the parts, and none of these competencies are complete in themselves - they all interact. The reality of being a therapist is ecological; a question of balancing skills and knowledge, and applying them with compassion. The list is not final – itÕs always a work in progress; suggestions for inclusions are welcome.
The chart in itself is not a lot of use. It only has meaning as you personally apply it - understanding what the words-on-paper mean to you, and using them as frameworks for your development.
Your ongoing task is to identify which areas you need to develop in, and take responsibility for these. Pick four or five at a time. If you are not sure which are most important, ask for feedback from your peers or from the trainer. (Partners or close friends are pretty good at giving feedback in terms of your personal competencies which need attention!)
Its worth going through the chart monthly or even weekly to look at how you are doing. Over the years you will find that you deepen your understanding and application of each competency.
These competencies form a framework with which you will be formally evaluated, and feedback provided to you twice a year. You will be asked to refer to this list when doing your evaluation.
All trainees are asked to reflect on their experience, and expected to be open to and willing to receive feedback about their strengths and growing edges.

Results: The Academic Transcript

You will receive a printout of your results in early November. The transcript will detail results for all assessments (either a grade, or satisfactory/ unsatisfactory), and summaries of total grades for both Graduate Diploma units (as relevant for that year) and East Coast Gestalt assessments in terms of attendance, personal development and all other items such as concept maps and reflection forms.
The points listed for each Grad Dip unit result from each assignment which you pass. So if there were 8 assessments for lets say the GDGT01 unit over the 4 years, and you had 2 in first year then it works like this:
Total for the entire Grad Dip = 48 points = 6 points per main topic. If the 8 assessments are equal in value (which is not always the case), then you would get 6/8 = .75 credit points for each assessment passed, regardless of the grade you get. So you might get two high distinctions, or two passes for those assessments in the first year, but either way you would still get .75 + .75 = 1.5 points for GDGT01 in the first year.
There is a listing of both total credit points earned for all units covered in that year, and total credit points earned to date. In first year obviously these are the same. In subsequent years they will be different.
You will also have displayed the number of hours of training, therapy, and supervision.
There is a complex system of combining satisfactory/unsatisfactory scales and graded scales to end up with a total grade for each unit. This can be explained to you upon request.

Therapy hours

One of the most significant aspects of the training are your personal therapy hours. This is where you get to see first hand how Gestalt therapy works in action within the intimate realities of your life. Getting real value out of therapy requires a commitment to the process.
As a trainee we expect of you a high level of motivation, far more than someone from the general public. You need to make time not only for the session but also to create space and room around the work in your life so that you can process and integrate.  Each session requires a contract from both you and your therapist, but more importantly so does your relationship over time.
Sometimes people shop around, continuing to see a multiplicity of therapists, often in the same week. This does not work very well; truly deep and meaningful work requires a relationship with your therapist. Your therapist needs to have a relationship with you and your process. Significant issues and the transformative potential within them require long term engagement from both of you. In order to build a dialogical relationship, work through developmentally reparative issues, and explore transferential phenomena you must establish a bond with your therapist beyond a mere working alliance. Seeing a therapist is not like having a physical check up at the doctor or working out a program with your trainer at the gym.
Sometimes people delay completing their therapy hours, so towards the end of the year there is a cramming of sessions that will only do a disservice to you, and the therapeutic contract as well. Once you have established rapport with a therapist it is a good idea to see them on a regular sequential basis.
Some of the reasons for the personal development work on a one to